Payment Policy

At Alenne Sydney, we aim to keep checkout simple and secure.

Accepted payment methods
The payment methods currently supported by our checkout may include:
 American Express.
 Mastercard.
 Visa.
 Maestro.
 Shop Pay.
 Apple Pay.
 Google Pay.
The exact options available to you will be shown at checkout and may depend on your device, location or payment provider.

Secure checkout
Payments are handled through Shopify checkout and trusted payment providers.
Alenne Sydney does not store full card details.

Payment authorisation
By placing an order, you confirm that you are authorised to use the selected payment method. If payment is declined or cannot be authorised, the order may not be processed.

Currency
Prices are shown in the currency displayed on the website and at checkout. Any bank, card issuer or currency conversion fees charged by your provider are your responsibility.

Payment issues
If you experience a payment issue, check the payment details entered at checkout and contact your bank or payment provider if needed. You can also contact us at hello@alennesydney.com for store-related assistance.